Green Movers of America

This company is a rip off. I was told one amount over the phone and then on the day of the move, the price jumped by almost $4,000, the movers were very rough with my furniture and when it was delivered, my things were scratched, broken and lot's of items were missing as if someone went thru everything and took what they wanted. Tried to contact them and they never answered the phone for 10 months. They need to be shut down because they are thieves and lier's. Keep your money, go to anybody other than this lying, unorganized, company full of theives. You will be sorry. I also have pictures of everything before they took it and after they delivered it. Please don't use this company.

Move size: 1 Bedroom Home Service cost: $6000

Green Movers of America is a fake and fraudulent group known for extorting money from people in the U.S. Run away from any associate of this company like Illinois Movers. They are not legit companies. Do not allow your family and friends to fall victim to their extortion tricks. Please share this message with your friends in the U.S and Canada.

On the day of pick up and on site which is 7.26.2019 in Smyrna Delaware, Green movers of America changed the contract from $2800 for a 700 cubics to $6800 for a 1000 cubic. They also changed the payment option from half of balance to 75% even though I did not add any extra boxes. I maintain the same items in the original contract of $2800. I also noticed that a sum of $1500 was included as part of the $6800 for a shuttle not in the original contract. I keep asking them why adding $1500 for the shuttle and also why the cubic suddenly changed from 700 to 1000 without increasing the boxes? A guy named David was the representative of the Green movers on the site and could not explain precisely. I was able to find somebody to explain this to me later. The excuse they gave was not correct for adding $1500 in the new estimate.

Because it is important I get back to the office on Monday and time was not on my side, I had to agree with $6800 requested but with the condition that the items should be delivered to Tallahassee on Monday. They requested I pay them via check and agree to deliver the items on Monday (7.29.2019). This was documented. Thereafter, I gave a check of $4200.
Suddenly, on Sunday night while driving from Delaware to Tallahassee I saw an email from the Green Movers of America that because it will 3 days to clear the check, I should transfer by wire $4200 to their account and my items will be held in their warehouse. I called the office on Monday that we agree the items will be delivered on Monday even though they are aware it will take 3 days to clear the check. I also told them that I cannot send the money via wire transfer and at the same time hold my check. I called my bank immediately to canceled the check which I later called the Green movers of America to informed them of this development. I later found out from my bank that, while they were requesting a wire transfer from me, the Green movers of America was also making effort to withdraw the money on the same Monday from account.
The question that comes to my mind was that if the check will still be tender to my bank on Monday, why asking me to wire the same amount to their account? This means they wanted me to wire the money and the same time withdrawal the same amount from the account using the check they claimed it will take 3 days to clear. Because of this, I did not have trust in this mover, as I have a strong suspicion that all they care about is the money and how extort me.

Because I have canceled the check and I did not wire the money, they sent me another email that I should pick my items in New Jersey on 8.2.2019. I called the mover office to inform them that all my item should be returned to Delaware since they are not being truthful and straight forward. They wanted to swindle me. I also told them that I am not responsible for the cost of holding the items in any warehouse. I also gave them an option of bringing my item to Tallahassee and pay them directly in cash, as I am not ready to wire any money and only to be asked for additional money later. That is going to be extortion.
Interestingly, today (8.7.2019), I got another email message from the mover that I am owing the company about $6000 for holding my items in their warehouse and as a result, they will be selling my item very soon.

Move size: 3 Bedroom Home Service cost: $6800

From the time they give you a Quote and the time deliver your furniture, the agent, customer service representative and specially the mover crew lie to you and steal from you , and looking how to rip you off. the original total price from $900 reaches to $2100 for one bed room set. They charge for every steps they taking and keep your furniture hostage for two days,and movers are unloading anything unless you are forced to pay what they demanding. at the end, they have damaged my bed frame , shattered my dresser's mirror, and some item are missing due to taking to storage for two days claiming they had no available truck. if you are looking for nightmare, get you damaged stuff after days, and pay 3 times what the estimate is, this the company for you to use.

Move size: Studio Service cost: $2100

I got an estimate of $1500 for a 500 cubic feet move from New Jersey to Ohio. However, the company started shooting up charges right from the time they arrived.

They started with a charge of $1000 saying that the pick up location is too small for the pickup truck. I requested to cancel the job and refund the money, but they agreed to waive off the charge and proceed with the job.

Then after loading stuff into the pickup truck, they said the cubic feet is 600 (100 more than estimated) while I argued that I gave them less stuff than in the quote (for example, the quote has 34 boxes while I gave them only 15 boxes). They charged $727 more for the additional 100 cubic feet.

The original estimate was given based on the assumption that they would pack everything in the house, but myself and my wife packed everything and told them that we do not need that service. However, the charges showed up in the invoice and when I questioned, they removed the $500 but added $371 as labor charges for packing. All they used was just one small empty box (probably a dollar and fifty cents) but charged me $371.

They also charged $227 for fuel surcharge, which they never disclosed.

I specifically asked the customer service representative if there is any additional charge as my drop off location is second stair, but the representative told absolutely no charge. How ever, when the driver came, he said only 7 steps is free but would charge extra for every 7 steps.

Now, they are charging another $1196 for dropping off the goods, for additional shuttle service.

They did a very bad job in loading my stuff to the truck. I am afraid what all furniture is broken when it arrives.

Move size: 2 Bedroom Home Service cost: $3700

This business is a GIANT SCAM designed to target the owner at their point of vulnerability; - when all their belongings are packed up, on the truck, and the inflated final pricing is totaled and presented.
After providing an inventory of my entire house of furniture including patio, living room, kitchen, dining room and two bedrooms, plus 35 boxes , I received a quote of $2700 for a 775 mile move. A good deal! My house was sold and closing the day after the move. I packed all items into boxes, and the movers arrived and loaded the furniture and boxes onto the truck. To my utter shock, I was presented at that point with a bill of OVER $8,200!! 300% higher than my original quote. I was over the original estimate by 30 boxes, 4 lawn tools, and 2 ladders. How does that triple the bill??
The staff is completely rude, abrasive and indifferent to a complaint. A written complaint got me a one word response.. DENIED. When I pressed for a written response, I was told that the original quote was only an estimate. They are now holding my belongings hostage until I pay the full grossly inflated charges.
This company perpetuates a FRAUD on the consumer. They deserves zero stars and I plan to file a complaint with Federal Motor Carrier Safety Administration; the Better Business Bureau; the Federal Department of Transportation, and any other entity that may have an interest in this matter. If nothing is done, I will file a small claims court suit.
Run, run far away from this mover!!

Move size: 2 Bedroom Home Service cost: $8295

Hi,
This is the worst mover I’VE ever come across. They will take the advantage of your situation and will ask for the money and you won’t have any other option but to give them.
They quoted 2200USD for my house hold move from Devon, PA to Carmel, IN. I ended up paying 4438 USD. I gave the complete list of all my house hold articles and all the conditions(that need door to door service, 3rd floor to 2nd floor, Shuttle required both side etc) upfront and those were included in original contract. I paid 20% as advance. But they came up with different quote on pick up and entirely different quote while delivery. Since I had all packed stuff and I had to vacate the house, I had to give extra money to them.
Pls DO NOT GO FOR SPONSORED REVIEW, BEWARE OF GREEN MOVERS OF AMERICA.

Move size: 2 Bedroom Home Service cost: $4438

This is one of the most disreputable companies I’ve ever worked with. They quoted me a price of $1400 to move two pieces of furniture and several boxes from Maryland to Colorado in a time frame that seemed reasonable. However, the truck did not show up at the appointed time as it had broken down on the road several hours away and it never occurred to them to call and tell me they were late. They FINALLY showed up at 9:45pm and as they were loading the pieces on the truck, proceeded to hand me a bill for an additional $600 for "shuttle services" incurred as a result of not being able to get a full-size truck down my driveway (a total lie)! When I spoke with the manager the following day and demanded to know why they were not more upfront about this fee (which they charged to every customer from whom they picked up that day) at the time of the booking, her response was that not everyone has to pay this fee. So I asked why they don't just add it on in the beginning and then remove it if it's not needed. Her reply to me was “How likely is it I would have used their company had I known there would be an additional surcharge for the shuttle service?” I told her that this practice is deception by omission and completely unethical.
The shipment did not go out on either of the days that they told me everything was being loaded, and then instead of calling our son the day before delivery so he could make arrangements to leave work, they called him 30 minutes out to say they were on their way.
At the delivery in Colorado, they again charged us the shuttle fee plus an additional fee for the 15 steps they had to walk up with the items. The bottom line is that our $1400 move ended up costing us over $2500!!
They don’t answer the phone when you call and they don’t return phone calls. Once they have your goods they will hold them hostage until you pay all of the fees that they claim are due.
This company completely misrepresented themselves and has the worst customer service I’ve ever seen. They completely lack integrity and honesty so if you’re looking for a company for your interstate move, I urge you to cross this one off your list.

Move size: Partial Move Service cost: $2500

Buyer beware!!
Carefully read your contract about Shuttle service. I read that but knew a truck would have easily come to my address. The business decided, without prior contact to me, used a shuttle from Boston to NH. Showed up at my door requesting another 650.00 for the service. Cash payment before loading the truck. I don’t know about you but I didn’t have that kind of cash laying around. Customer service brought it down to 450$. But still what an unpleasant surprise. Shop elsewhere!

Move size: Studio Service cost: $1700

Dont use them stay far away from this company. It is not full service at all they didn't even bring the items into the apartment. They completely take advantage of people in a vulnerable position. Do not allow these people an opportunity to get you in this way. Please stay away and be sure to ask as many questions and really read what is included and what they will be doing. Full service is not full service with them. The quote was one thing and the end total with leaving half of the items behind, them not bringing the items in, the police involved, still ended up with triple the original quote. Stay far away!

Move size: 2 Bedroom Home Service cost: $3400